Application development and Mobile Device Management

Highlights

We developed a special workflow app for RMM. Pro Warehouse also functions as RMM’s Managed Service Provider. This means that we are responsible for the implementation and management of all iPads.

Workflow app

RMM searced for the right admin tool to streamline their administration and make it as efficient as the mobile cleaning service itself. RMM was considering the difference between going for an off-the-shelf ERP package or opting for a custom-made system. It quickly became clear that existing ERP software was not going to do the job. So they decided to choose a customised software solution which would seamlessly work with their work process.

So we developed an iOS app that guides RMM team members through their tasks and that reminds them to perform certain safety checks. We have also developed a backend to give the administration team an easy overview, and we connected a billing system to it. We also created a client portal, so clients can see which vehicle was cleaned when.

The app is easy to use and all the separate elements that used to be done manually are now included in the workflow. For example, instead of taking photos before and after using a mobile phone, then emailing it with the correct licence plate and saving it to the right folder, the team member can simply take the photos with the iPad and these will be automatically connected to the right vehicle and the right client.

Device management

Pro Warehouse functions as the Managed Service Provider for RMM. This means that we are responsible for the implementation and management of all iPads. By trusting us to manage these, RMM is guaranteed to have iPads that work efficiently and faultlessly.