Pro Warehouse, located at Paasheuvelweg 34c 1105 BJ Amsterdam, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

https://www.prowarehouse.nl

Paasheuvelweg 34c 1105 BJ Amsterdam

+31 20 423 1653

info@prowarehouse.nl

Personal data that we process

Pro Warehouse processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

First and last name
Gender
Address details
Telephone number
E-mail address
IP address
Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by phone
List of customer contact details via an app
Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@prowarehouse.nl, and we will delete this information.

For what purpose and on what basis we process personal data

Pro Warehouse processes your personal data for the following purposes:

Handling your payment
Sending you our newsletter and/or advertising folder
Calling or emailing you when necessary to carry out our services
Informing you about changes to our services and products
Allow you to create an account
To deliver goods and services to you
Pro Warehouse analyses your behaviour on the website in order to improve the website and tailor the supply of products and services to your preferences.
Pro Warehouse tracks your surfing behaviour across different websites to match our products and services to your needs.
Examples of personal data you provide us when applying for a job are: cover letter, Curriculum Vitae (CV), references and correspondence regarding the application.

Automated decision-making

Pro Warehouse takes responsibility on the basis of automated processing decisions about matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Pro Warehouse) being involved.

Retention period

Pro Warehouse does not retain personal data longer than necessary for the above purposes or as long as necessary to comply with laws and regulations. We apply a minimum retention period of 7 years for data collected by our site in the case of invoicing data. This is in accordance with Article 52 of the National Tax Act and Article 8 of the Customs Act.

We keep applicant data for a maximum of 4 weeks after completion of the application procedure unless the applicant gives permission to keep the data for a maximum of 1 year.

Video surveillance

For the safety of our employees, our physical premises are monitored with video surveillance. We record these images to maintain a safe working environment and respond quickly to incidents or threats. This contributes to the well-being of our staff so that they can carry out their work with confidence.

Video retention periods

Camera images may only be viewed by authorised persons and are automatically deleted after 28 days, unless there is a specific security need to keep them longer.

Sharing personal data with third parties

Pro Warehouse shares your personal data with various third parties if this is necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Pro Warehouse remains responsible for these processing operations. In addition, Pro Warehouse provides your personal data to other third parties. We only do so with your express consent.

Cookies, or similar techniques, that we use

Pro Warehouse uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. They ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so we can offer tailored content and advertisements. On your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties. These cookies are set by third-party advertising partners and are used for profiling and tracking purposes on http://prowarehouse.nl/. If you accept these cookies, we may display our ads on other websites based on your user profile and preferences. These cookies also store data on how many visitors have seen or clicked on our ads to optimise advertising campaigns.

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Pro Warehouse and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@prowarehouse.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks. Pro Warehouse would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Pro Warehouse takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is nevertheless not properly secured or there are indications of misuse, please contact our customer service or via info@prowarehouse.nl. Pro Warehouse has taken the following measures to secure your personal data:

TLS (formerly SSL) We send your data via a secure internet connection. You can tell this by the address bar ‘https’ and the padlock in the address bar.

Changes to the Privacy statement

Pro Warehouse reserves the right to amend this Privacy Statement. Any amendment will be announced on this page. Pro Warehouse therefore advises data subjects to regularly check this page to see if any changes have been made. The current privacy statement was updated on 20 November 2024.

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